There is hope for users of Google’s “legacy” free G Suite accounts. Last week, Google announced a brutal policy change—it would shut down the Google Apps accounts of users who signed up during the first several years when the service was available for free. Users who had a free G Suite account were given two options: start paying the per-user monthly fee by July 2022 or lose your account.
Naturally, this move led to a huge outcry outside (and apparently inside) Google, and now, the company seems to be backing down from most of the harsher terms of the initial announcement. First, Google is launching a survey of affected G Suite users—apparently, the company is surprised by how many people this change affected. Second, it’s promising a data-migration option (including your content purchases) to a consumer account before the shutdown hits.
Google Apps (today this service is called “G Suite or Google Workspace”) allows users to have a Google account with a custom domain, so your email ends in your website address rather than “@gmail.com.” It’s typically used for businesses. The basic tier of G Suite was free from 2006 to 2012—anyone could sign up for a Google account with a custom domain, and apparently, a lot of geeks did this for friends, families, and other non-business uses. Google stopped offering free G Suite accounts in 2012, but it was previously unthinkable that Google would go after its most enthusiastic, early-adopter users and kick them off the service. You trust Google and store a ton of data on a Google account, so the accounts are forever, right?