Enlarge (credit: Getty Images | Peter Dazeley) Frontier Communications is raising its sneaky “Internet Infrastructure Surcharge” from $4 to $7 later this month, widening the gap between its advertised broadband prices and the actual prices customers pay. Telecom providers love to advertise low rates and then sock customers with bigger bills by charging separate fees […]
Tag: internet service
AT&T customer since 1960 buys WSJ print ad to complain of slow speeds
Enlarge (credit: Getty Images | Synergee) A man who has been an AT&T customer since 1960 has a message for CEO John Stankey about the company’s failure to upgrade DSL areas to modern Internet service. Aaron Epstein, 90, is so frustrated by his 3Mbps Internet plan that he took out a Wall Street Journal ad […]