Tech

Record labels sue another ISP, demanding mass disconnections of Internet users

Enlarge (credit: Getty Images | Artur Debat) The major record labels yesterday filed another lawsuit demanding that an Internet service provider terminate many more subscribers for alleged copyright violations. Universal, Sony, and Warner sued Frontier Communications in US District Court for the Southern District of New York, alleging that the DSL and fiber ISP with […]

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Frontier knowingly sold Internet speeds it can’t deliver, FTC lawsuit says

Enlarge (credit: Getty Images | Hans-Guenther Oed | STOCK4B-RF) The Federal Trade Commission and officials from six states yesterday sued Frontier Communications, alleging that the telecom provider misrepresented Internet speeds and charged many customers for higher speeds than it actually provided or was capable of providing. The complaint was filed in US District Court for […]

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Frontier exits bankruptcy, claims it will double fiber-to-the-home footprint

Enlarge (credit: Getty Images | Rafe Swan) Frontier Communications emerged from Chapter 11 bankruptcy on Friday, saying that it plans to double its fiber-to-the-premises footprint by extending fiber to an additional 3 million homes and businesses. “Frontier is deploying capital and pursuing an extensive fiber build-out plan that will accelerate the company’s transformation from a […]

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AT&T and Frontier have let phone networks fall apart, Calif. regulator finds

Enlarge (credit: Getty Images | CalypsoArt) AT&T and Frontier have let their copper phone networks deteriorate through neglect since 2010, resulting in poor service quality and many lengthy outages, a report commissioned by the California state government found. Customers in low-income areas and areas without substantial competition have fared the worst, the report found. AT&T […]

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Frontier raises sneaky “Internet Infrastructure Surcharge” from $4 to $7

Enlarge (credit: Getty Images | Peter Dazeley) Frontier Communications is raising its sneaky “Internet Infrastructure Surcharge” from $4 to $7 later this month, widening the gap between its advertised broadband prices and the actual prices customers pay. Telecom providers love to advertise low rates and then sock customers with bigger bills by charging separate fees […]

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CenturyLink, Frontier missed FCC broadband deadlines in dozens of states

Enlarge / A CenturyLink service van parked in Santa Fe, New Mexico, on May 2, 2019. (credit: Getty Images | Robert Alexander ) CenturyLink and Frontier Communications have again failed to meet broadband-deployment deadlines in dozens of states after taking money from the Federal Communications Commission. When the FCC awarded Connect America Fund Phase II […]