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IRS stops requiring selfies after facial recognition system is widely panned

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A man using a smartphone to take a selfie. The illustration has lines extending from the phone to his face to indicate that facial recognition is being used.

Enlarge (credit: Getty Images | imaginima)

The Internal Revenue Service is dropping a controversial facial recognition system that requires people to upload video selfies when creating new IRS online accounts.

“The IRS announced it will transition away from using a third-party service for facial recognition to help authenticate people creating new online accounts,” the agency said today. “The transition will occur over the coming weeks in order to prevent larger disruptions to taxpayers during filing season. During the transition, the IRS will quickly develop and bring online an additional authentication process that does not involve facial recognition.”

The IRS has been using the third-party system ID.me for facial recognition of taxpayers. Privacy and civil rights advocates and lawmakers from both major parties have objected to the system. The IRS wasn’t demanding ID.me verification for filing tax returns but was requiring it for accessing related services, such as account information, applying for payment plans online, requesting transcripts, and the Child Tax Credit Update Portal.

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