Enlarge / During the pandemic, several airlines have switched boarding procedures to create more distance between passengers. (credit: Nicholas Economou | NurPhoto | Getty Images)
Jason Steffen studies planets in other solar systems. His most famous work—OK, second-most famous work—was with NASA’s Kepler Mission, a survey of planetary systems. But you’re more likely to have heard of Steffen, a professor at the University of Nevada at Las Vegas, in a very different context: as a student of the airplane boarding process. Years ago, after waiting in yet another line on a jam-packed jetway, the physicist thought to himself, “There has to be a better way than this.”
Airlines are invested in boarding times—and to a lesser extent, offboarding—because time equals money. Flying people around the world is a low-margin business, and the faster you can get a flight loaded, into the air, and then emptied on the ground, the faster you can get the next round of paying customers into the air.
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