Tech

Zoom lied to Customers Around end-to-end encryption for Many Years, FTC States

Zoom founder Eric Yuan speaking at Nasdaq.

Expand / Zoom creator and CEO Eric Yuan talks ahead of the Nasdaq opening bell service on April 18, 2019, at New York City since the firm declared its IPO. (charge: Getty Images | Kena Betancur )

Zoom has consented to update its safety methods at a tentative settlement with the Federal Trade Commission, which stated that Zoom whined to customers for many years by claiming it provided end-to-end encryption.

“[S]ince at least 2016, Zoom tricked consumers by touting it provided’end-to-end, 256-bit encryption’ to protect consumers’ communications, even when actually it provided that a lower degree of protection,” the FTC said now from the statement of its criticism contrary to Zoom along with also the tentative settlement.  Despite asserting Annual encryption, the FTC stated that”Zoom claimed the cryptographic keys which may enable Zoom to get the information of its clients’ meetings, also procured its own Zoom Meetings, in part, using a lower degree of encryption than guaranteed.”

The FTC complaint claims that Zoom asserted it provides end-to-end encryption from its June 2016 and July 2017 HIPAA compliance manuals, which have been created for health-care business users of this video conferencing support. Zoom also promised it provided end-to-end encryption at a January 2019 white newspaper, in an April 2017 site article, and also in direct answers to queries from clients and possible clients,” the complaint said.

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