Southwest Operations Agent Hospitalized After Being Punched In The Head By Passenger

A Southwest Airlines employee became the latest victim of an attack from a passenger.

In the statement obtained by People from the Dallas Police Department , Arielle Jean Jackson was arrested at the Dallas Love Field Airport on Saturday after she allegedly punched an unnamed operations agent in the head. What led to the particular violent interaction? Well, the 32-year-old woman was reportedly boarding a new flight at around 12: 30 pm when she started some sort of “verbal altercation” with one flight attendant at the back of the airplane. It is unclear what they were arguing about at this time.

When the person asked her to leave, authorities claim Jackson engaged in another argument with the operations agent. That’s when things took a turn. As she was exiting typically the front of the plane, this woman suddenly struck the employee in the head with a closed fist. What the actual f**k?!

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Police at often the airport immediately arrested Jackson for aggravated assault, People reported. Meanwhile, your victim was taken to the hospital in stable condition. Southwest Airlines spokesperson Chris Mainz told the publication that the agent was released that same day and is “at home resting” before adding:

“Our entire Southwest Family is wishing her a speedy and full recovery as we send our thoughts, prayers, and love to the girl. Southwest Airlines maintains a zero-tolerance policy regarding any type of harassment or assault and fully support our Employee as we cooperate with local authorities regarding this unacceptable incident. ”

As we’ve previously reported, incidents of verbal and physical abuse directed at staff members have increased since the start of the pandemic. As associated with November 9, the Federal Aviation Administration reportedly found that there have been 5, 111 reports of “unruly” passengers in 2021 — with 3, 710 of those incidents being mask-related. The numbers don’t even shock us in this, given the fact that we’ve seen time and time again how angry and hostile some anti-maskers can get.

And what’s even sadder is that this is not the first time we’ve even reported on a passenger attacking a plane’s employee . Just last month, a flight attendant had been brutally punched in the face by someone after she accidentally bumped into them while moving down the aisle of the cabin. It resulted within the poor woman having the exact bones in her face broken.

This cannot keep happening. We’ re wishing the very operations agent a speedy recuperation during this time.

[Image via MEGA/WENN ]

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